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How Local Business Can Use Facebook And Other Tools To Grow their Brands In A New Social Media Environment

Do you feel that your business is forced to have a Facebook page?  Do you get the sense that people

How BJ Fogg’s Model Can Help Get More Online Reviews

Business models boil complex issues down into simple visual or mental explanations.  They’re m

If Your Website “Content is King” Why Not Treat It As If It Were Royalty?

When websites aren’t performing as they should, it seems that people gravitate more to the anal

Google My Business Strategies That Help Local Businesses Reach More Customers, Patients, and Clients

The Local Business SEO Challenge Google makes changes to its search algorithm and ad platform at a pa

10 Employee Management Questions Successful Companies Ask and Answer

Finding the right approach to managing employees is often a difficult balance for mangers and busines

What 1000 Senior Care Organizations Teach Us All About Online Reviews

From the most challenging tasks come the most important learnings. When it comes to getting online re

Unlock The Power Of Press Release Marketing For Local Business

Let’s call it the “Money Box”. Being in the top 3 of the local search results box p

The Promise of Growth – 11 Reasons Why Local Businesses Should Be Using Google Ads

A local business group contacted me to do a presentation on Google Ads.   Naturally, since we&#8217

Reputation Management Wisdom From Around The Web

In this article, we’ll explore some of the more recent wisdom from experts around the web on th

What You can Do Right Now To Prepare For The Voice Revolution – Part 2

In Part 1 of this series,  we showed why businesses should begin to use voice technologies.   Goog

The Underlying Customer Service Skills That Make Or Break Online Reviews

I ran across a great customer service article by Help Scout.  If you’re a professional in a l

Listen Up!…Sharpening Listening Skills Builds Positive Online Reputations

I’ve noticed that people who leave negative ratings online do so because they feel that not onl