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What You can Do Right Now To Prepare For The Voice Revolution – Part 2

In Part 1 of this series,  we showed why businesses should begin to use voice technologies.   Goog

The Underlying Customer Service Skills That Make Or Break Online Reviews

I ran across a great customer service article by Help Scout.  If you’re a professional in a l

Listen Up!…Sharpening Listening Skills Builds Positive Online Reputations

I’ve noticed that people who leave negative ratings online do so because they feel that not onl

Amazon’s Top 10 Management Books – August 8, 2018

Nothing keeps a business growing like the effectiveness of its ownership and leadership.  In mos

The Answer To This One Simple Question Can Make Your Business Extraordinary

A few years ago I wrote a post for another blog about the power of an organization or a leader’

Turn Up The Advertising Power With Display Ads

Sorry, business owners and managers, social media platforms are not ever again going to be much help

The Google+ Advantage – How To Outperform Your Competitor’s Online Presence

Here’s a question, the answer to which could help your local business dominate key search terms

What You can Do Right Now To Prepare For The Voice Revolution – Part I

At the time of this post, only about 15% of US households have a smart speaker.  Since this isn&#821

Messenger Chatbot Marketing Strategy For Small and Medium Sized Business

We built a chatbot last year for one of our clients who was opening a new facility.  The primary pur

Google Changes The Ad Game With Machine Learning

Google is deploying machine learning across its ad platform.  Machine learning is the science of

How To Turn Online Reviews Into A Competitive Advantage

  The good news about today’s online reputation is in its ultra-simple rule:  If your bus

Are You Paying Enough Attention to Your Landing Page?

Some companies who advertise online pay small attention to their landing page.  That’s a mista