Tag: customer service

The Underlying Customer Service Skills That Make Or Break Online Reviews

I ran across a great customer service article by Help Scout.  If you’re a professional in a l

Listen Up!…Sharpening Listening Skills Builds Positive Online Reputations

I’ve noticed that people who leave negative ratings online do so because they feel that not onl

The Answer To This One Simple Question Can Make Your Business Extraordinary

A few years ago I wrote a post for another blog about the power of an organization or a leader’